Privacy Policy
As Heykel.org, we respect your privacy and attach importance to the protection of your personal data. This privacy agreement explains what information is collected, how it is used, and protected when you visit our website or use our services.
Personal Information Collected
Contact Form and Order Process
When creating a contact form or order request on our website, we only request the following information from you:
- Name and Surname
- Phone Number
This information is used only to communicate with you, discuss order details, and provide services. Email address, address information, or other personal data are not requested.
Comment Section
When you want to comment on our website, only your name information is requested. Comments are displayed publicly, so the decision to use your real name is at your discretion.
Data Retention Period
After the order process is completed, your name, surname, and phone number information are completely deleted from our system. No archiving is done in any database. This practice is based on the principle that your personal data should not be stored unnecessarily.
Automatically Collected Information
Google Analytics Usage
We use Google Analytics service to measure our website's performance, analyze visitor traffic, and improve user experience. Google Analytics automatically collects the following information:
- Pages visited
- Time spent on page
- Browser type and version
- Operating system information
- General location information (city or country level)
- Visit source (e.g., Google search, social media)
This information is collected anonymously and is not used to identify individual users. For more information about Google Analytics, you can review Google's Privacy Policy.
YouTube Videos
There are embedded videos from the YouTube platform on our website. When you watch these videos, YouTube may collect cookies and usage data under its own privacy policy. For detailed information about YouTube's privacy policy, you can visit the YouTube Privacy Page.
Cookie Usage
Our website does not create or store its own cookie files. However, as mentioned above, third-party services such as Google Analytics and YouTube may use their own cookies. You can block or delete these cookies from your browser settings.
IP Address and Technical Information
Our website does not record or store visitors' IP addresses or similar technical identifier information. Server logs are not kept automatically.
Information Sharing
Personal information we collect is not shared, sold, or rented to third parties in any way. Website management is provided by a single person, and only this authorized person has access to your data. No data sharing is made with shipping companies, accounting services, or other organizations.
Data Security
We take technical and administrative measures to ensure the security of your personal information. However, we cannot guarantee that data transmission over the internet is one hundred percent secure. We make reasonable efforts to protect your personal information.
User Rights
Under the Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- Learning whether your personal data is processed
- Requesting information if processed
- Learning the purpose of processing and whether it is used in accordance with its purpose
- Knowing third parties to whom it is transferred domestically or abroad
- Requesting correction if processed incompletely or incorrectly
- Requesting deletion or destruction of data
- Requesting notification of the operations performed to third parties to whom personal data has been transferred
- Objecting if a result emerges against you due to analysis exclusively through automated systems
- Requesting compensation for damage if you suffer damage due to illegal processing
You can contact us to exercise these rights.
Children's Privacy
Our website is not intended for individuals under 18 years of age and we do not knowingly collect personal information from persons under 18. If we realize that we have collected information from a user under 18, we will immediately delete this information.
Third Party Websites
There may be links on our website that redirect to other websites. When you click on these links, the privacy policies of the relevant websites will apply. We are not responsible for the privacy practices of these third-party sites.
Changes to Privacy Agreement
We may update this privacy agreement from time to time. Changes take effect as soon as they are published on this page. In case of significant changes, we make reasonable efforts to inform you. We recommend that you regularly review the privacy agreement.
Contact
If you have questions or requests about the privacy agreement or the processing of your personal data, you can contact us:
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